What is Home Health Care?

Home healthcare brings nursing and therapy services to you so you can recover in the place that’s most comfortable – at home. Helping more than 5 million homebound Americans annually recover from an illness, surgery or other post-acute hospitalization, home healthcare provides the ongoing assistance and monitoring needed to help older adults live independently for as long as possible.

Who provides the service?

Registered nurses; home health aides; physical, occupational and speech therapists and medical social workers that are trained in home care. A care plan will be developed by our medical staff in coordination with your physician.

Do you perform criminal background checks on employees?

All employees must submit to a criminal background check that includes inquiry in the national sex offender database. Our screening process also includes verification of licensure/certification, review of employment history and references as well as a personal interview.

How do I know if my services are covered?

It is always best to call your physician first. Medicare and Medicaid usually cover intermittent home care services when home care is ordered by a physician. The patient must be considered homebound and require a skilled service. Private insurance coverage varies depending on the policy and benefits. Some private insurance may require a co-payment. Home care patients that require more than intermittent services usually are not covered by insurance policies and are paid for privately or through long term care insurance.

Do I have to be hospitalized to have home health?

An individual is not required to have been hospitalized or discharged from a skilled nursing facility before they can receive home health care. Most patients are referred directly from their doctor’s office.

Can I just receive rehabilitative services at home?

Yes, a nurse or physical or occupational therapist can be sent to a patient’s home to evaluate for home safety and recommend assistive devices for a patient. Generally, the therapist, along with the physician, will develop a home exercise program to fit the patient’s needs.

What services does the nurse provide?

The nurse, under the direction of the physician, will assess and instruct clients/families on wound care, disease process, self-injections, medication side effects, enteral nutrition (G Tube), IV therapy and other treatments or procedures needed at the patient’s home.

What is the difference between a Certified Nurse Assistant (CNA) and a Home Services Worker?

A CNA works under the direction of a Nurse. A CNA is certified by the state of Illinois after completing a training program and passing a state certification test. A CNA is trained to take vital signs and then communicate findings with the patient’s nurse. Part of a CNA’s duties is to assist patients with meal preparation for special diets and all personal care activities, such as bathing and grooming, non-sterile dressing changes and exercise. A Home Services Worker, also called Homemakers, Personal Care Workers and Caregivers, assist patients with bathing, grooming, toileting, companionship, meal preparation, grocery shopping, errand services, medication reminders, exercise and light housekeeping. Our home health aides are CNA’s and are screened, trained, and regularly supervised. Ongoing training is provided throughout the year for all of our staff.

What does the Medical Social Worker (MSW) do?

The MSW’s role is to assist the patient and their families with problems that may occur during their illness or disability. They can help with issues regarding advance directives and financial concerns that patients and families may have. The MSW can assist patient and families by contacting local community resources that may be of assistance.

Can someone with a tracheostomy tube and ventilator be cared for at home?

Yes, home health for medically complex clients can have intermittent services to provide essential care. Some patients may require hourly services, and our agency can assist in coordinating services through licensed Home Nursing Agency. Qualified staff will also assist patient/family with coordination of medical equipment and ancillary services.

Do you take my insurance?

We take Medicare, Medicaid and some commercial insurances. Medicare and Medicaid usually cover intermittent home care services when authorized by a physician. The patient must be considered homebound and require a skilled service. Private insurance coverage varies depending on the policy and benefits. Some private insurance may require a co-payment. Contact Us to find out if you are covered.